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- OfficeJet printer has page sensor how do I turn it off

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03-30-2017 02:58 PM
Product: Officejet Pro x476dw
Operating System: Microsoft Windows 10 (64-bit)
When I'm printing on a smaller then normal sheet of paper (custom made sales cards) the printer must scan the page size and won't print on the bottom of the page. I have tried changing the page size to custom and it will still not print. Is there away to turn off the sensor on the printer so it will print.

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