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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-27-2012 12:32 PM

HP Recommended

Hello. I did all that everybody recomended. but I still with le orange light and the message: cartrige error: refer to device documentation to troubleshoot... someone can help me? thanks...

‎01-29-2014 02:45 AM

HP Recommended

Hi, 

I was having this same problem.

I just followed the following videos on youtube:

 

http://www.youtube.com/watch?v=0nWCTKPaBlo

http://www.youtube.com/watch?v=LGPCjKzRtBk

 

Then shut down and restarted my computer.

Seems to have done the trick!

Good luck!

 

(PS: I am using refilled cartridges)

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