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HP Recommended
Officejet 6700 Premium
Microsoft Windows 7 (64-bit)

I have selected double side scanning on the scanning options, however, the scanner does not perform double side scans!?

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Forums.

 

The printer ADF does not scan double sides automatically.  

 

Try this software:

 

HP Scan Extended

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

After installing the HP Scan Extended, you can take a look at this example on how the software will prompt you to place the document to scan the second side:

 

HP Officejet Pro 6960 series : Scan a 6 pages 2 sided document using the ADF

 

Let us know if that works.

I am an HP Employee. Although I am speaking for myself and not for HP.
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