Officejet Pro 8210 Stuck on initialisation loop

[Forson]

Hi,

Unfortunately, my printer is stuck in an initialisation loop even after the installation on my PC says the printer is set up and ready to use.

I have loaded the printer with paper, ink and done all the steps in the instruction manual that comes with the printer. 

Thank you for your help

[JeanJAB]

Hi Forson,

Can you give me more details about what you mean by "stuck on the initialisation loop"?  
Are you getting any error messages or lights blinking?  

Here is a document that may be helpful for when the printer will not go beyond the alignment process.

You may want to remove and re-insert the ink cartridges.  

Has the printer ever printed for you?  Any kind of self-test page, etc. 

Let me know if this document helps or if there is a specific error I might be able to help with.

Jean

[Forson]

Yes the alignment page has printed, and the printing functionality works, but I cannot turn the printer off, because the printer keeps saying it is initialising

[JeanJAB · Accepted solution]

HI Forson,

Have you tried resetting the printer by unplugging it while it is on and leaving it off for a few minutes? 
Maybe it will get past this initialization phase this way.

Jean