Officejet Pro 8600 Print Head Error Message

[Chcothomas]

I keep getting an error message "Print head appears to be missing, not detected or incorrectly installed. Missing or failed printhead." I followed the solutions provided on the printer such as unplugging and replugging printer; taking out cartridges as demo showed. All looked fine. Reconnected system to wireless router. All to no avail. I purchased this printer in February of this year and did not have any problems until this happened in the past few weeks. It is still under warranty. I need this fixed or replaced immediately. What should I do? Thank you for your assistance.

[Hui_Assist]

Hi,

Have you tried taking out the printhead and put it back again? If not, try that and it might sit better and solve the issue.

[Jenee16]

Hi,

Please try below listed solutions and see if it works:

http://support.hp.com/us-en/document/c04100778

Please mark as solved if this solves your problem.

I am an HP employee

[jabzi · Accepted solution]

Hello,

Please click HERE to access the steps that should resolve the issue .

[Tracker7]

Ditto! Receiving same error message after following instructions to turn off, turn on, pull and replace ink and print head. The replies below do nothing to help.  

[jabzi]

Hello,

If you have tried all the steps as mentioned in the below URL, then its time to replace the Printhead.

http://support.hp.com/us-en/product/hp-officejet-pro-8600-plus-e-all-in-one-printer-series-n911/4322...