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- HP Community
- Archived Topics
- Printers Archive
- Officejet Pro 8610 Ink Cartridges Showing Damaged

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09-15-2016 04:59 PM - edited 09-15-2016 05:55 PM
More sad customers needing help so I wanted to thank the contributors and bump the thread once again. What a shame they would do this.
Also went in an enabled web services and turned auto-updates off then figured I really didn't need web-services anyway so just disabled that completely.
#HPDamaged
09-16-2016 03:32 AM
I just discovered that direct links to the manual and firmware I posted here were censored, officialy due to posting some "private information that could lead to an individual being identified" (ehm...), but at least Google can find the right pages, so I'm not giving you any direct link but just a general advice to check Google for phrases such as "How to downgrade firmware on officejet pro 8610 allow old" or similar ones and you should quickly find the right links for the proper firmware for 8610.
09-16-2016 05:48 AM
@brozkeff and @Healthtonics thanks for sharing technical assistance and links to firmware downgrades. My 8620 is now working fine, no problem with the cartridges
Incidentally I noticed I've had auto-updates disabled all this time. I never installed software from the HP install disk, I'm using standard HPLIP drivers in Linux (Ubuntu & Debian on my desktop and laptop respectively), but it hasn't stopped the printer updating itself (I've seen it showing "checking for updates" message every now and then when switched on). I've now blocked it from accessing the internet on my router settings. I can live without being able to print sudoko puzzles directly from the net 😉
Having bought an HP because they're one of the few companies that makes printers that work nicely with Linux, I'm afraid this total contempt for their users has lost them my future custom.
09-16-2016 11:08 AM
