• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Officejet Pro 8610

The paper tray won't insert completely into the printer.  Gets stuck with about 2" further to go.

 

"HP COMMUNITY TEAM NOTE"

 

AndressaR_1-1716903062829.pngThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

 

 

1 REPLY 1
HP Recommended

Hi @BonnieLee1 ,

 

1. Please check if the Paper Tray Extender is pushed and push back to close the extender.

 

 

2.  Insert back again the Paper Tray.

 

3.   Review the steps in the next video on how to push the Paper Tray Extender.

 

* Click on KUDOS thumbs up  ferRX_0-1603134199500.pngto say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX_2-1603134199502.png

ferRX.

 

hash3230df301d

.
@ferRX / I am a volunteer posting answers on my own time.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.