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- Officejet Pro 8610 paper tray won't insert completely

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10-19-2020 12:40 PM - last edited on 12-12-2024 12:13 PM by SofiaML
The paper tray won't insert completely into the printer. Gets stuck with about 2" further to go.
"HP COMMUNITY TEAM NOTE"
10-19-2020 01:06 PM - edited 10-19-2020 01:08 PM
Hi @BonnieLee1 ,
1. Please check if the Paper Tray Extender is pushed and push back to close the extender.
2. Insert back again the Paper Tray.
3. Review the steps in the next video on how to push the Paper Tray Extender.
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* Click on the button Accepted Solution if the question is answered.
Best regards,
ferRX.
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@ferRX / I am a volunteer posting answers on my own time.
