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‎01-27-2017 11:46 AM

HP Recommended
Product: Officejet Pro 8710
Operating System: Microsoft Windows 10 (64-bit)

I have 2 brand new Officejet Pro 8710 printers, both shared from a print server, both printing blank pages before and after each and every print job (with the exception of Windows test pages)

 

I have updated the firmware, downgraded drivers to the Windows Update 8600 Class Drivers, neither of which resolved this issue.

1 REPLY 1

‎01-27-2017 01:53 PM

HP Recommended

Hi knappa,

 

 There's a help document on the HP Support site that addresses extra pages feeding through your printer and provides some steps for troubleshooting the issue. Hopefully this will help solve the problem.

 

http://support.hp.com/us-en/product/hp-officejet-pro-8710-all-in-one-printer-series/7902014/document...

 

Thanks!

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