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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-02-2017 09:07 AM

HP Recommended
Product: HP DeskJet 2050
Operating System: macOS 10.12 Sierra

Formerly the HP Deskjet 2050 used HP 122 cartridges. It now uses HP 61 cartridges; but the printer says these are incompatible. I installed the latest drivers to no avail.

2 REPLIES 2

‎01-02-2017 10:33 AM

HP Recommended

Hi,

The 122 ink cartridges are intended for specific regions such as the middle east, Africa, etc. while the 61 ink cartridges are intended for the USA.

 

What country are you located at?

 

What country did you bought the printer from?

 

May you moved with the printer from one country to another?



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‎01-02-2017 10:35 AM

HP Recommended
Ink cartridge description
North America and Asia Pacific, including Japan (excluding India, China, and Indonesia)
Western Europe
Middle East, Africa, Latin America, and CIS
China, India, and Indonesia
Black ink cartridge
HP 61 Black
HP 301 Black
HP 122 Black
HP 802 Black
Color ink cartridge
HP 61 Tri-color
HP 301 Tri-color
HP 122 Tri-color
HP 802 Tri-color

 

Looks like you moved.  You need to have the printer recognized for your county.   You will have to contact HP to have the printer reset here.

 

Make sure you have a new set of cartridges ready.

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