Out of Ink Lights still a-flashin' - HP Officejet 6000 Wireless

[Camelia10]

Printer cartridges for all colors started blinking last night.  Today I replaced all cartridges with new ones and they are still blinking.  Tried powering down and putting them in one by one.  It was recognizing them as I went except for the last one the black ink.  Seems like when that one is in all the colors start blinking.  When I take it out only the black is blinking becasue its out.  Please help!!! I just purchased $60 in all new ink cartridges.

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@MissTeriLynn wrote:

Hi CSherry,

I understand you're having an issue with blinking lights on your Officejet 6000 printer. I'm sorry to hear you've been experiencing this issue, but I will definitely do my best to help.

I see you have followed the blinking lights document already and tried quite a few steps on your own so I will ask that you try one other step.

I'd like you to remove all of your cartridges from the printer, and then close up the doors and unplug the printer. Wait about 60 seconds before plugging it back in. Once the power is back up and all the cartridge lights are blinking, try inserting the cartridges one at a time from left to right, but close the door after you insert each cartridge. That way, on the computer it should update saying just 3 cartridges are missing, and then 2 and 1. Hopefully it will recognize your cyan cartridge after this step.

If you're still getting the same flashing light after this please call HP Tech Support for your area and see what options they have for you.

Hope this helps, have a great day!

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[sandytechy20]

@Camelia10

Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Officejet 6000 and cartridge lights are blinking.

Please let me know did you get time to try above mentioned steps.

If yes, let me if you any more help on this.

Cheers.

[Camelia10]

I tried it again.  one by one and closing the lid everytime in between.  It was working until, I put in the last one (black ink) cartridge.  Then it recognized the black ink and now it forgot the other 3 color are there.  Can you provide a number to call.  I tried getting a number to call about this product and it tells me its not supported any more.  

[sandytechy20]

@Camelia10

Thanks for the reply.

I appreciate your time and effort.

It seems to be a hardware issue.

I request you to contact HP Phone support for more assistance.

If you feel I have answered your question and concerns,

Please mark this post as a solution accepted and Kudos would also be appreciated.

Cheers.