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HP Recommended
HP Officejet Pro 6970
Microsoft Windows 10 (64-bit)

Out of the blue my scan to email app is no longer working on my HP Officejet Pro 6970. I am getting the error that says check the connection to your server. I have done this. My server connection is just fine, and my WiFi signal strength is very strong. I have no problem e-printing I just can't scan to email anymore. I have unplugged, restarted, restored, and updated the firmware, but still no luck

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