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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-14-2022 03:51 PM

HP Recommended
Product: HP OfficeJet Pro 8035e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I had a few hundred rollover pages that I know I didn't use yet HP charged me too much for additional pages 

Category:
1 REPLY 1

‎05-17-2022 03:32 AM

HP Recommended

Hi@Gina1,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing issues with the printing as you are being over charged. I apologize for the Inconvenience. 

 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. 

 

Please reach out to the HP Technical Support team in your region regarding the best options.

Click on this link - https://support.hp.com/us-en/contact-hp 

 

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

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