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HP Recommended
P1102W
Microsoft Windows 10 (64-bit)

I just installed the latest software for the P P1102W laserjet. Upon reboot, and every reboot, I get an error that says:

 

An unhandled exception ('System.NullReferenceException') occurred in HPLaserJetService.exe [######]. 

 

The ### varies. I've seen 10440, 8172 and 10112 and others.

 

HP LaserJet Professional P1102W

Firmware Datecode 10230703

Driver version 20101117

 

I also have a HP OfficeJet 4650 installed:

 

HP OfficeJet 4650 Series

Driver Type 3 user mode

version 17.590.4938

 

Any ideas?

 

Kevin

 

1 REPLY 1
HP Recommended

Hello@Kevinder

Welcome to the HP Forums.I would like to take a moment and thank you for using this forum, it is a great place to find answers.As I understand you have print issues on your printer after windows upgrade.Thank you for sharing the issue details. I will certainly do my best to help you.

 

Let's try to fix the issue by uninstalling and reinstalling the printer driver software by the following method.

Step 1:

Uninstalling the Printer from the computer.

1> In Windows search for and open Programs and features

2>Select your HP Printer

3>Select Uninstall

4>In Windows, search for and open Devices and printers.

5>In the Devices and Printers windows look for your HP Printer.

If you see it listed right-click on it and choose 'Delete or 'Remove Device'

6>Open up the run command with the "Windows key +R" key combo.

7>Type printui.exe /s and click ok

8>Click on the "drivers" tab.

9>Look for Hp Printer driver.If you see it Click on it and click Remove at the bottom

10>Select Ok

11>Select Apply and Okon the Printer Server Properties windows

12>Close Devices and printers.

Step2: Please refer the link to download the full feature software: Click here

 

Hope this helps, for any further queries reply to the post and feel free to join us again.

 

Cheers, have a nice day.

 

If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

Regards,
Sizzlingsum_13
I am an HP Employee

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