P1102w wireless print, but popup dialog doesn't open to continue duplex

[ecerichter]

Try to open the upper door and close again.

It worked for me twice when I was desperate.

[VisionAiry]

Are you still having problems with duplex printing on the LaserJet P1102w?  Have you tried updating the firmware?  What program are you printing from and what is the operating system of the computer you are using?  If you still need assistance answer those questions please and I will do my best to help out.

[ecerichter]

In OP, I've posted all information: Windows 7 ultimate with all updates, x64, 4GB, Intel Core i5. There is also info about anti-virus.

No, I don't want to update firmware of a printer, becuase I foresee more problems after upgrade. There is any guarantee that the upgrade will not damage my printer or make the problem worse?

I believe this proposal for upgrade is just a guess - nobody pointed what is the cause of the problem yet, and I will not roll dices here "just to see what happens".

IT: I've been using the artifact of "open and close the printer" when nothign else works... It have samed me a lot of paper since discovered that.

Regards,

Edson

[VisionAiry]

Thank you Edson for your quick reply.  I see your post here on the second page now and I do thank you for your fix.  I was looking at the link provided on the first page posted by another user who did not provide very much information and was replying to that one.  Yes perhaps the firmware for the P1102w can be problematic so I wanted to see if this was caused by it.  Since you have not updated it, I can tell now that it is not.  If opening and closing the lid works for you, perhaps it is a sensor in this model. I will look more closely into it.

[pmarrone]

Opening and closing the top lid worked like a charm, although I am not sure if doing so stresses the printer.

I do not believe it has anything to do with a firmware problem, since the situation arises (apparently) with programs which have a custom printing dialog (this happened to me while using Foxit Reader). 

The problem is that once a print job has started, if the software fails to open the 'continue' dialog, you cannot notify the printer that it should go on printing.

It would be great to have a program that can send the same 'resume signal' to the printer, even when the 'continue' dialog fails to open. That would make things easier.

[ecerichter]

You made a great resume of the problem: no matter firmware or program that sent the printing job, if fails to open the dialog for continue, there is nothing else that can be done to signalize the printer that the first half of the job is done. This is a shame. Best printer I had has such fault.

[VisionAiry]

Both of your contributions to this matter will certainly help the community and others with the same printer having the same problem.  I will look into what is causing this since it does seem to be more of the software lacking the feature versus the hardware on the printer causing this.  Again, thank you for your input and clarification. 🙂

[Daigar]

I know that this topic is a bit old, but I have something to add.

I have P1102 and a similar problem. My printer is connected by USB directly to the PC. Both the duplex printing and no paper dialog boxes work fine for small documents (I often print 2-page documents like invoices, etc.), but do not appear at all for larger files (like a 430-page book I tried to print recently). I'm starting to think that it might be some kind of problem with memory management.

After the last attempt I cancelled the print order, and turned off the PC. Next day morning when I turned on the PC and wanted to print an invoice (regularly, not duplex) the duplex printing dialog box opened and told me to inster the pages it printed yesterday. However, after clicking OK, only 3 pages came out and the printing stopped.

[VisionAiry]

I have seen memory problems related to this printer before, by that I mean, that was my assumption anyway.  Thank you for your response because that is strange.  While I am researching this, I will take memory into consideration as well.  

Has anyone done a factory reset and still had problems?

--Restoring Factory Defaults--

[Eggea]

I have the same problem. Always when I want to print two side paper on large documents, the dialog don't show and I lose all my work.  I dont know why HP removed the physical button to "continue printing" from the old printers, it was very useful.

I have upgraded the firmware and the software, but the problem remains in Windows 7.

I'm very disappoined with this printer.