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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-19-2015 08:10 PM

HP Recommended
Product: P2035N
Operating System: Microsoft Windows 10 (64-bit)

Working initially after upgrading from Win7Pro to Windows10, I cannot get my printer to work on my home wireless network. I have deleted and tried reinstalling many times. 

 

Computer shows Attention required error. I have tried Windows and HP Troubleshooting to no avail. 

 

Printer works fine with USB cable, and prints from XP machine that is connected to wireless network.

 

Same problem happened simultaneously with desktop and notebook that were upgraded to Win10 this week.

 

The problem seemed to occur after using HP Print and Scan Doctor to update drivers.

 

The normal port is WSD. I cannot change to IP address - I receive error messages. 

 

If anyone has a solution to what is probably a simple problem, it would be much appreciated.

 

 

4 REPLIES 4

‎01-20-2016 01:59 PM

HP Recommended

I was able to solve it.

 

Control Panel > Devices and Printers > Choose your HP2035n

 

Customize your printer > Ports > Add > Add Standart TCP/IP port > enter your printer IP address.

 

Mine is working since.

‎04-04-2016 11:49 AM

HP Recommended

I have been unable to determine IP address of printer. Configuration page does not show any configuration just marketing

‎10-16-2016 02:32 PM

HP Recommended

I have downlloaded the the most recient driver and still will not work.

This has been a complete disaster since WIN 10 "upgrade"...

 

‎12-31-2016 08:58 PM

HP Recommended

This fixed my problem!  Thank you for the excellent solution.

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