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mirjam1 Honor Student
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PCL XL Error

MFP M476dw
Microsoft Windows 7 (64-bit)

When I try to print from picasa or paint i get the following error:

PCL XL Error

Subsystem: KERNEL

Error: IllegalTag

File name: kernel.c

Line number: 1933

 

Other documents do print just right.

 

Wenn I print from a laptop with windows 8 I do not get the error with picasa or paint.

 

But I also would like to print from my computer with windows 7.

 

Can you help me?

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Distinguished Professor
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PCL XL Error

Could be a driver fault, or intermittent corruption by hardware, or (as http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/M175Nw-PCL-XL-errors/m-p/4940252 explains) the result of a recent update to AVG anti-virus.

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mirjam1 Honor Student
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I checked that, I do not have AVG installed on my computer

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Although AVG appeared to be the culprit in the referenced topic, that thread also contains advice on trying to ascertain whether the error might be the result of a driver fault, or some sort of intermittent corruption.

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mirjam1 Honor Student
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PCL XL Error

 

Hi Again,

I deleted the software from the printer and installed the cd again. Still no progress.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Distinguished Professor
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So (as per that referenced thread) is the error repeatable (i.e. exactly the same when reprinting the same document, using the same driver, to the same device), or not?

 

This should provide an indication of whether the problem is due to a logic fault (e.g. driver error, etc.), or to a random corruption (e.g. bad cable, etc.).

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mirjam1 Honor Student
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The subsystem has the same parameter: KERNEL

 

The Error differs:

* Internal Error 0x88

* illegaloperatorsequence

* Illegal tag

 

File name is the same: kernel.c

 

Line number differs:

* 1903

* 1834

* 1933

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If these different errors each result from reprinting the same source document, then the fault is a random one, caused by some intermittent corruption of the generated print job.

 

What causes such corruption is not easy to find out: it is likely to be due to some sort of electrical fault (e.g. bad cable, connector, port, switch, etc., or even the printer itself), but finding out which, other than via a long process of elimination by replacing indivudual components, one at a time, is not easy.

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