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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-21-2017 08:43 AM

HP Recommended
Product: HP DESKJET 2545
Operating System: macOS 10.12 Sierra

I NEED HELP ON PRINTING WITH US LEGAL SIZE PAPER. EVERYTIME I PREVIEW PRINTING IT CUTS OF PART OF THE DOCUMENT EVEN IF THE PAPER LAYOUT IS SET TO LEGAL. I CANT FIND A SOLUTION ON THIS, URGENT HELP WOULD BE APPRECIATED. THANKS

1 REPLY 1

‎02-21-2017 05:45 PM - edited ‎02-21-2017 05:46 PM

HP Recommended

@MARK1425,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to print on legal size paper from your HP DeskJet 2545 All-in-One Printer.

 

This issue could occur if the driver settings are not correct.

 

Let's go through a few steps to resolve this issue.

 

And here's the step by step guide for you in the link: Print Driver Settings Guide (Mac)

 

If the issue persists, then you may follow the link to reset printing systems: Resetting the Printing System (Mac)

 

Let us know if it was working fine before.

Also, let us know if you updated any software.

 

Let me know how this works.
 

You have a good day ahead.

Rainbow23 - HP Support.
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