PRINTER DON'T PRINT ON MY MAC

[BESNA]

I've tried to print from my mac but the printer dialog screen disappear when receving the print command and says print completed but my printer don't print. I've reinistalled printer driver but it didn't work. I'VE reboted the printer and it also didn't work. the printer has ink and paper and it copy a file without any problem.

[Dvortex]

Hello, @BESNA – Hope you are well 🙂
 

May the Forums be with you!  It is a great place to find the help you need, from other users, HP experts, and other support personnel!

Going through your post, I see that you are having issues while printing from your MAC to the Deskjet printer. Let’s resolve this issue by resetting the printing systems on your PC. Here are the steps:
 

• Click the Apple menu icon, and then click “System Preferences”.
• Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
• Right-click the blank space in the Printers list, and then click “Reset printing system”.
• Click “Reset” in the confirmation window.
• Enter an administrator username and password, and then click “OK”.
• Wait until the printing system is reset and no devices show in the Printers list

• Restart your computer and then go back to System preferences – Printers and scanners.
• Click the “Add button” (+).
• Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.
• Click “Print Using...”, and then select the name of your printer (By default “Airprint” would be selected)

Those steps should do the trick, let me know the outcome!

Good luck 🙂

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