PRINTER

[HANGS-123]

PRINTER IS SET UP AND WIFI ENABLED. WHEN I TRY TO PRINT,  ERROR MSG SAYS NO PAPER IN TRAY. THERE IS PAPER IN THE TRAY AND INSTALLED PROPERLY. IT SEEMS TO NOT BE GRABBING IT AND I CANT FIGURE OUT WHY. THANKS

[WAWood]

@HANGS-123

Hello;

Allow me to welcome you to the HP forums!

If you're using the default software that Microsoft installs in Win10 for HP printers/scanners, that is likely the problem.

I have several HP printers/scanners and NONE of them work properly in Win10 with the default software.

I've installed several printers under Win10 and what worked in ALL cases was the following:
1) Remove any drivers that MS installed for the printer
2) Remove any software that MS installed for the printer
3) Go to the HP website for the printer and download the Win10 Full Feature Software
4) Turn off the printer
5) Install the HP software but do not turn on the printer until prompted to find or connect it.
6) Finish installing the software
7) Reboot the PC

Here's the link to the HP page for your printer: http://support.hp.com/us-en/drivers/selfservice/HP-OfficeJet-4650-All-in-One-Printer-series/5447930/...

If Win10 does now show when you open that page, click CHANGE and select Windows 10 from the pulldown.

Good Luck