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- PRinting on HP 2055DN through WiFi from Android Phone

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06-29-2015 10:48 PM
I have been using my HP 2055DN Printer attached to my Wifi Router with the netwrok cable and it was giving me printouts from Laptops (Windows Vista and Windows 7) and my Samsung SIII and Samsung Note 3. Since few days, it is working OK through the laptops but not printing from either of the mobiles. All the laptops and the mobiles are connected to the same WiFi Router to which the Printer is attached and internet is working OK on the mobiles. I get the messages:
1. Starting to Print
2. Preparing to Print
3. Printing Error: Unable to use this printing option
I beleive, somehow the Android devices are not able to find the printer although they were working fine till few days back. No new App downloaded in either phone. Please advise.
06-29-2015 11:30 PM
Hi,
Please uninstall HP ePrint app and/or HP AIO Printer Remote app and start over (install it/them) again.
Regards.
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06-29-2015 11:48 PM - edited 06-30-2015 12:40 AM
I am neither using HP Eprint nor HP AIO. Just directly printing from the mobile by HP Print Service Plugin. Please Help me out. There is Samsung Print Service Plugin also installed on the device but it has been like this forever and it was working fine.
Best Regards
06-30-2015 02:40 AM
Hi,
Try HP ePrint app, this will solve the problem.
Regards.
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
