Paper Jam in Hp LaserJet P1102

[InfoBelle]

Hello

My LaserJet P1102 wont print anymore whenver i try to print the paper just gets jammed. Unfortuanlty its warranty finished just over a month ago. 

I have checked the ink cartirdge cleared out the paper jammed and given the inside a clean as it was very dirty with ink stains etc. 

But whenever i try to print it just jams.

Any help would be very much appreciated

[Rainbow23]

@InfoBelle,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you are facing paper jam issues with your HP LaserJet Pro P1102 Printer.

This issue could occur  because of the following reasons:

• The paper does not meet HP specifications.

• The printer might need to be cleaned to remove paper, dust, and other particles from the paper path.

• The input tray is loaded incorrectly or is too full.

Let's go through a few steps to resolve this issue.

And here's the step by step guide for you in the link: Clearing a Paper Jam

Also, let us know the operating system installed on the computer from the links below: 

1. Click Here to Find Windows Operating System installed

2. Click Here to Find the Mac Operating System installed

Let me know how this works.
 

You have a good day ahead.

[InfoBelle]

Its a windows 7 64bit 

I have tried printing with only a few bits of paper in and then say the tray half filled and i still get the same thing happen.

I have given it a good clean of ink, dust and had a good search for paper but i couldnt find anything

The paper used is of a good standard and this hasnt beenc hanged recnetly so its only now started acting up. 

[Rainbow23]

@InfoBelle,

Thank you for your reply, I'll be more than glad to help you.

I understand that the issue has not resolved after following the steps mentioned in the previous interaction.

This could be a hardware issue with the unit.

Hence, please contact HP Phone Support for further assistance at the link: www.hp.com/contacthp

You have a good day ahead.