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‎05-23-2016 10:15 AM

HP Recommended
Product: M277dw
Operating System: Microsoft Windows 10 (64-bit)

My paper tray will not close.  It may have been opened during printing.  Can you help?

1 REPLY 1

‎05-24-2016 08:50 AM

HP Recommended

Hello @VickiV,

 

Thanks for stopping by the HP Support Forums! 🙂 I see you are not able to close the paper tray on your HP Color LaserJet Pro MFP M277dw. 

 

Please pull the paper tray all the way out, you will see the little latches on the each side of the tray. Make sure these are lined up and attached. 

 

See here for some images which may be helpful: Paper Tray

 

Did this help, are you now able to close the tray. 

 

This is a great question other customers may also be wondering about; please click the "Accept as Solution" if you feel this post has helped you, or could help others. You can say thanks easily by clicking the "Thumbs Up" below! 

HevnLgh
I work on behalf of HP



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