Password Networking

[Catharina27]

Goodmorning

Sorry I had tried earlier to contact HP , but I get the message: "The warranty of your product has expired on 4 March 2015. submit Dispute"  I got the message in Dutch and I  have tried to translate it so good as possible.

All I want is "How can I make a new password for the window that opens, when I fill in 192.168.1.100"

I get the new window and when I click on Settings or Networking, I have to fill in, password and username. All I had tried, does not work.

Rita

[Riddle_Decipher]

@Catharina27

Thank you for replying,

I appreciate your time and your efforts,

I understand you are having trouble obtaining a number to Contact Support as they are the best people to help you considering this could be either a setting issue or a hardware malfunction,

That said, to help you out, I will be sending out the phone number, although, since that information is sensitive I have sent out a private message.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

Please reply back on the public post as this Private message box is not monitored.

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

[Catharina27]

Sorry, but I am living in the Netherlands, Thansk for trying to help. I am afraid it will not be resolved,

Rita

[Riddle_Decipher]

@Catharina27

Thank you for posting on the HP Support Forums,

I understand you could find support for the Netherlands, though it does show all the details you need on the link I shared earlier,

Since you haven't found what you've been looking for, I have brought your issue to the attention of an appropriate team within HP. 

They will contact you shortly and likely request information from you in order to look up your case details or product serial number. 

Please look for a private message from an identified HP contact. 

Additionally, keep in mind not to publicly post personal information (such as serial numbers and case details).

If you wish to show appreciation for my efforts to help you out, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,