I am attempting to print photos from Picassa using HP Everyday Photo Paper/Glossy on my HP ENVY 4520. All are coming out with purplish blue tint. Please advise how I control tint (I can control on Picassa, but the printed photo looks nothing like the Picassa file).
Thanks for reaching out to us on HP Support Forums. 🙂 I came across your post and would like to help.
I understand that you have an HP ENVY 4520 All-in-One Printer and while printing photos from Picassa using the HP Everyday photo paper/glossy, the prints have a purplish blue tint. Not worry, I'll do my best to help you.
To provide an accurate resolution, I need a few more details:
Does the issue persist if you try to print from other applications?
Are you using original HP cartridges or refilled ink?
Please check if the paper is fed correctly and the printer is printing on the glossy side of the paper.
Please ensure that you select the correct paper type in the print settings.
How is the printing on normal paper?
Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix:
Change the print quality from best mode to normal and check if it prints fine.
If the print quality is not good while printing on normal paper too then I suggest you to perform the steps as described in detail from this link.
I sincerely hope this fixes the issue. Let me know how it goes. Cheers! 🙂
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.