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‎09-20-2013 02:48 PM - edited ‎09-20-2013 02:51 PM

HP Recommended

 

I had only tried the hp instructions with no luck so I came to this forum...Your instructions seems to be the only one that has had success so I thought I would give it a whirl...  Beats buying a new printer.  This worked great!!! A thousand thank you's!!!!

 

‎09-20-2013 02:53 PM

HP Recommended
Thanks for sharing that this solution worked!!!

‎03-26-2014 11:48 AM

HP Recommended

Thank you so much, fixed! And you are absolutely right, HP support is USELESS!!!

‎04-24-2014 07:15 PM

HP Recommended

Yes, that combination of 4 buttons (OK, Cancel, Black, Color) held down during the power cycle fixed my ink problem too!  Wow, thanks so much for telling us what HP won't - how to reset the dang software. 

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