Photosmart 7280 error No.00729C98

[Robert0]

 Printerconnected via Usb, error on printer monitor states No.00729C98 below an on/off graphic. Power light stays on whether pressed to switch off or not .The photo card slots monitor light remains flashing

[HevnLgh]

Hi @Robert0,

Welcome to the HP Support Forums! 🙂 I understand you are getting an error on your HP Photosmart C7280 No.00729C98.

Let's go ahead and perform a Hard Reset:

1. Unplug all cables and memory cards from the printer. Unplug the power cord, directly from the back of the printer while the printer is still turned on.

2. Unplug the other end of the cord from the power source.

3. If there is a power module on the power cord, disconnect one end and reconnect it.

4. After 60 seconds, plug the cord directly into a wall outlet (not a surge protector or battery backup as they can cause the printer to lose basic functionality over time).

5. Plug the power cord into the back of the printer.

6. The printer should automatically power back up. If it doesn't, turn it on with the power button.

7. Try making a photocopy (if your printer is an all-in-on printer) before connecting any other cables to the printer.

8. Connect any other needed cables to the printer.

Now please make sure that your printer is up to date, click on the link below and make sure all updates have been installed:

Software & Drivers C7280

Are you still getting the error message on the front panel? Please let me know the outcome.

Thanks,

[Robert0]

followed your procedures but still no luck.What next?

Regards

[HevnLgh]

Hi @Robert0,

I appreciate your continued efforts, I have gone ahead and sent you a Private message on the Forums. Please go to your Userpage to the right of your Username you will see your inbox.

[Dariosarguet9]

Hello,
I have the same problem regarding the startup of my HP photosmart plus. I tried the hard reset like you told on the thread but the error changes and when i press the power button the error 00729C98 again comes back. What could be the next step?
Regards 🙂

[Dariosarguet9]

Here are the codes that randomly appears while doing the sart up:
B049DFA6
B39FF01C
B03D6072
B04E8ED8
00729C98


My Hp printer model is SDG0B-0911