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Student
Posts: 1
Member Since: ‎04-27-2011
Message 1 of 3 (6,995 Views)

Photosmart C309g; Ink System Failure: 0xc19a0002/0xc19a0022 -what specifically do these errors mean?

I have tried all suggestions from the HP support site - clean printer head, reset printer.

I replaced ALL print cartridges too.

 

Before reset the 0002 error was present, after reset, 0022 error was shown.  I can still use the scanner from the PC.

 

What are my options?  I heard that maybe a new print head?  How much is that?  Better to buy a Canon?

 

ThorVB

 

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Teacher
Posts: 99
Member Since: ‎04-12-2011
Message 2 of 3 (6,966 Views)

Re: Photosmart C309g; Ink System Failure: 0xc19a0002/0xc19a0022 -what specifically do these errors m

If you have cleaned the printheads with a cloth and that did not fix the issue, it does sounds like the printheads have gone bad and you would be looking for an upgrade to your printer.

Although I am an HP employee, I am speaking for myself and not for HP.
Honor Student
Posts: 4
Member Since: ‎06-07-2013
Message 3 of 3 (4,232 Views)

Re: Photosmart C309g; Ink System Failure: 0xc19a0002/0xc19a0022 -what specifically do these errors m

When you say, "looking for an upgrade to your printer", do you mean, it can't be fixed, or to fix it, would require an upgrade?

 

Drew

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