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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Photosmart C3100
Microsoft Windows 10 (64-bit)

Hi, i'm having an issue with my Photosmart C3100's scanner.
Whenever i try to scan via my computer i get the message that i need WIA driver. 
The problem appeared after updating to windows 10 64-bit, the printing features works.
If someone has any advice on why it doesn't work or how to fix it thanks.
P.S I've checked the driver for this kind of printer and i couldn't find one on this site; tried unistalling and reinstalling.

Hope someone can help, thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Aeriere 

 

Try the driver download from the next link, cerca trova:

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, Buon giorno,

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

1 REPLY 1
HP Recommended

Hi @Aeriere 

 

Try the driver download from the next link, cerca trova:

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, Buon giorno,

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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