Photosmart C4780 cannot connect to wireless network

[hisfunbox]

My Photosmart C4780 was working just fine, wirelessly, and now I cannot print unless I connect it to my laptop or desktop via the usb cord.  I am running Mac OSX 10.9 with the Mavricks downloaded on both computers.  I was able to print from my Mac Mini, iPhone, iPad and MacBook Air all without issue but now my Wirless Network Test Report says I fail "Network Name (SSID) Found".  The HP Network Configuration Page says my Netowrk Status is Offline and my Active Connection Type is None but I can see my network listed under Number of 802.11 networks discovered.  I believe I just need to connect or reconnect the printer to the network but I can't find how to do that anywhere on the help site.  Can anyone tell me how to connect my printer to my network now?  When I first installed it onto the network I didn't have OSX 10.9 with Mavricks so the installation CD worked just fine but not it won't work either.  One more thing, when I try using the screen on the printer and go through the WIFI Protected Setup both Push Button and PIN fail.  HELP PLEASE.....

[hisfunbox]

Can't anyone help?

[happytohelp01 · Accepted solution]

Hi hisfunbox,

I'm sorry to hear you are having problems connecting your printer wirelessly.

I have included a document with steps on how to change the printer from a USB connection to a wireless connection. It has a subsection for Mac OS X v10.8 Mountain Lion/OS X v10.9 Mavericks. The second option in this section is how to change from the an existing USB connection.

Installing the Printer Software for a Wireless Network Connection

http://support.hp.com/us-en/document/c02273853

[hisfunbox]

Thanks for the help, the answer lead me down the correct path.  Turns out the problem was that my 2Wire 4111N router had the WPS disabled so I couldn't make the connection.  Once I was able to recognize that as the problem turning it on was easy and everything came together.  Thanks again.