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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Touch Smart 15
Microsoft Windows XP

When I am in Google Chrome I cannot print to my printer, but when I use Explorer I can. How can I fix it? I have run the trouble shooter and it shows working fine.Printing

2 REPLIES 2
HP Recommended

Hey there! @annwink, Welcome to HP forums.

 

I understand you have issues printing from google chrome.

 

Don't worry I'll try to help you out.

 

Did you make any changes to your printer?

 

Do you get any error while printing from google chrome?

 

To set up your printer, follow your printer manufacturer's instructions.

On your computer, open Chrome.
Open the page, image, or file you want to print.
Click File and then Print. Or, use a keyboard shortcut:
Windows & Linux: Ctrl + p
In the window that appears, select the destination and change any print settings you want.
When ready, click Print.

 

Open chrome Ctrl + p Right click on the printer> select printer properties> select print test page. Then see if you can print in Chrome

 

If the issue still persists uninstall and reinstall the google chrome.

 

On your computer, close all Chrome windows and tabs.
Click the Start menu Start menu and then Control Panel.
Click Add or Remove Programs.
Click Google Chrome.
Click Remove.
To delete your profile information, like bookmarks and history, check "Also delete your browsing data."
Click Uninstall.

 

 

 

Let me know if this helps!

Have a beautiful day ahead! 🙂

A4Apollo
I am an HP Employee

HP Recommended

Hi! @annwink,

 

“We haven't heard from you,


This Post is with reference to the thread you had recently created at your friendly neighborhood (HP Forums),


I would like to know if the resolution I had provided worked for you?


Please reply back in your public post as the private message board is not always monitored


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Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,


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Have a great day!”

A4Apollo
I am an HP Employee

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