• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-06-2017 03:00 PM

HP Recommended
Product: HP OfficeJet 4652
Operating System: Microsoft Windows 10 (64-bit)

Fairly frequently I get an error message which says "Print Filter Pipeline Host Crashed."  Can anyone tell me how to correct  this situation?

1 REPLY 1

‎03-07-2017 02:42 PM

HP Recommended

@jasco1012

 

Thanks for reaching out to us on HP Support Forums. 🙂 

 

I understand that you have an HP OfficeJet 4652 All-in-One Printer and there an error messahe stating "Print Filter Pipeline Host Crashed." I'll do my best to fix this issue with your HP printer.

 

I would like to know the following information to assist you better:

  • Are you getting the error message on the printer screen or the computer?
  • Did any changes take place on the printer (paper jam, cartridge replacement, etc.) recently?
  • Did any software updates happen recently?
  • Is the printer able to make a copy?

Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

  • Disconnect the power cable from the printer while the printer is still ON.
  • Disconnect any other cables if connected the printer.
  • Press and hold the printer’s power button for 15 seconds.
  • The printer should be directly connected to the wall outlet and not to a surge protector. Reconnect the power cable to print and the printer should power ON by itself. If the printer doesn’t power ON then please manually power it ON.

If the issue persists and the error appears on the computer then you may download and run the HP Print and Scan Doctor program. This program will detect and fix any printer driver issues. 

 

I sincerely hope this fixes the issue. Please don't hesitate to reply. I'm always here to assist you. All the best! 🙂

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.