Print Queue

[jim44314]

I am unable to delete items from the print queue. HP eprint 2.5.0, Driver Version 2.0.  The item is not stuck.  I just want to cancel an item to save the paper and the ink.

[Ratchet_31]

Hi , 

Please click on the below youtube link which helps to cancel print jobs . 

https://www.youtube.com/watch?v=y5RMT1cpnw4&feature=youtu.be

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[jim44314]

Hi Ratchet,

This procedures is for Windows not Mac as I indicated in my original post.  Additionally, it focuses on a print job that is stuck.  My print job was not stuck.  I simply wanted to cancel the job.

Jim

[Ratchet_31]

Hi Jim , 

Sorry about that  

Please check this link and see if it helps . 

http://support.hp.com/us-en/product/HP-LaserJet-Pro-200-color-MFP-M276/5097648/model/5097653/documen...

**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.