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‎07-05-2016 08:50 PM

HP Recommended
Product: Deskjet 3050A AllinOne j611-k
Operating System: Microsoft Windows 10 (64-bit)

Alignment keeps failing, a page will print but all the colors and words do not appear on page. When attempting to scan the alignment fails as the printer cannot detect the alignment page.  Also if the printer is set to default pages print out blank. I have tried cleaning the printer using the support app as well as changing the ink cartridges, none of which have worked.

1 REPLY 1

‎07-06-2016 06:26 AM

HP Recommended

In order to align the printer, it has to print perfect first.  Try here.

 

http://support.hp.com/us-en/product/HP-Deskjet-3050A-e-All-in-One-Printer-series---J6/4311836/model/...

 

Let us know.

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