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Bill-HP
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Message 1 of 2
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Print cartridge alignment

HP Recommended
HP Officejet 4500
macOS 10.12 Sierra

Just installed two NEW cartridges.
The 'print alignment' will not work.

 

Any ideas why?

 

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Chimney_83
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Message 2 of 2
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HP Recommended

Greetings @Bill-HP

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you replaced the cartridges and the printer is not printing an alignment page. 

Not to worry, I will be glad to help. 

Have you tried to make a copy on the printer?

Are you using genuine HP ink?

 

Recommend you try the steps suggested in this HP Article and it should resolve the issue you are facing. 

 

Let me know how it goes.

Chimney_83
I am an HP Employee

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