Print margins are uneven (left hand side narrower than right) on HP Photosmart 5520

[mariatitovski]

1.HP Photosmart 5520

2. Macbook OS X V10.6.8

3. None

4. No

Hi,

I am printing a document from Adobe Illustrator CS5 on a Macbook Pro. I have created a document which is A4 size with left and right hand margins of equal width (3.17mm). When viewing print margins the table is exactly aligned to these guide lines. In page setup  I select paper size A4 and print. However once the document has printed the table is shifted to the left so the margin on the left is approx. 2mm and the margin on the right is approx 4mm. Are these the default print margins for A4 i.e left margin greater than right? If not, does anyone know why the print object/table is being shifted to the left? I am trying to print  on both sides of 1 A4 so it needs to have exactly the same margins on both sides (N.B I am not duplex printing). 

Any help or pointers would be greatly appreciated. Many Thanks, Maria

[mariatitovski]

P.S I forgot to mention that if I move the document by 1mm to the right in Adobe to compensate for this shift, the right hand margin is no longer within the printable area and is cut-off, which seems to imply there is a problem with the printer. 

[AlwaysNeon]

Sounds like you're having issues with your margin widths on your printouts from this machine. This could be and issue if you are exceeding the minimum on margin widths for your prints, but you can easily enable borderless printing which should resolve this if that is the case. Here is how you can enable that feature :

http://support.hp.com/us-en/document/bpy21049

Let me know if this makes any difference. 

Also, does this happen from programs other than your PS suite? 

Have a great day! 

[gerardvanschip]

Hi. Having the same issue here. I got a page in landscape and there is a much bigger margin on the right. The sollution of the HP poster sadly does not apply to us as we are on a Mac. I looked everywhere in the HP software but cant find the borderless option anywhere.

[Chrizzy2013]

Hello gerardvanschip,

Please find the document for changing print settings in Mac OS here. If this does not help you there are other options available to you.

[gerardvanschip]

I'm sorry, I'm confused. The original question posted by mariatitovski and the follow up by me talk about uneven print margins. Thats the border where you can not print. AlwaysNeon then posted about borderless printing which would resolve this. If you search online you will find many websites stating that the 5520 supports borderless printing yet there is no option anywhere for it on the Mac OS drivers. The document that AlwaysNeon shared is for the Windows driver.

So, the real question is, where on the Mac OS do you enable, set or configure borderless printint?

[Chrizzy2013]

Hello gerardvanschip,

Please click the link I provided above it will show you how to change print settings specifically to the Mac OS to allow you to do that.

[gerardvanschip]

Hi Chrizzy,

I don't want to sound rude but did you ever read what we wrote? Your document does NOT contain any info on borderless printing. Why repeat giving the same link when you have been already told it does not contain the info requested?

[gerardvanschip]

I just wanted to know if the stuff I read online was true so fired up my old Windows XP, installed the driver and found borderless printing, also maximum DPI which seems to be missing on the Mac.

I wanted to include a screenshot of the Mac dialog so opened it, then noticed the "Destination paper size" was greyed out. You can ungrey it by clicking "scale to fit paper size" which is strange as I do not want to scale my image. Once enabled you have a long list of papers including.... borderless A4!

Why HP chose to hide this feature so deep in such a weird place is beyond me but just printed my first borderless page and they were not kidding, its truly from each edge of the paper!

[Chrizzy2013]

Hello gerardvanschip,

I apologize I was looking at 10.5 section 4 number 3 of the document I posted, where it says; “To print borderless photos, select the Borderless Printing option, and then select the check box next to Print Borderless. To change the expansion of the image, use the slider on this tab.” and thought that was what you were looking for.

I should have asked which version of Mac you were using my apologies I am still working on this.

Here are some steps to see if they help:

1. Click File
2. Click Print
3. Select the last drop down menu available (e.g. if the
program is Textedit, click on the menu that says Textedit)
4. Put in the checkmark in the Borderless box
5. click the Print Button