Print on cardstock with HP Envy

[trish_51]

I am trying to print on card stock using an HP Envy 4500.  The characaters are starting at unexpected places (too high on the paper).  When I print the same document on regular paper I'm fine.  I realize I need to change the paper type in printer properties, but there is no option for card stock.  Which should I choose?  Tired of wasting expensive wedding invitations.

Photo paper?

Matte Brochure?

Glossy Brochure?

Iron on Transfer? (probably not)

Matte presentation

other glossy specialty paper

Thank you for your assistance!

[8lives]

Make sure that the cardstock does not exceed 200 g/m² (110-lb index maximum).

What size is the invitation?

Give the Matte Brochure a try.

[trish_51]

I've tried Matte brochure and matte presentation, and I'm still having the same problem.  There is nothing on the box to indicate the thickness of the paper.  I bought them at Hobby Lobby, so it's not like I have something unusual or out of the mainstream.  I have worked with invites and cardstock before, and it does not feel like these are unusally thick.  It gets worse the more I print.  This is so frustrating as these are only the shower invites and I have all the other wedding stationery still to print.  I bought a new printer specifically for this task.  So frustrating!

[trish_51]

The size is 5x7, and everything lines up perfectly when I print on plain paper.   And about half the time it prints out a usable invite.  The sporadic poor results are frustrating.

[8lives]

The best printer would be a top feed so that the cardstock does not have bend.

Take a look at the Epson Expression XP-420 or the HP Deskjet 2540.

[trish_51]

Are you suggesting I go and buy an entirely new printer?  This is unacceptable!!!

[8lives]

You can also try a different type of card stock.
Depending on how long you have owned the Envy.

[trish_51]

"Paper (plain, inkjet, photo), envelopes, cards, HP premium media, iron-on transfers, borderless media" I'm sorry, but you are not being helpful at all. Have you ever met a bride? Do you understand that is the paper she wants and I can't just try something else? It's a normal cardstock, and the quote I have pasted above (from your website) clearly states the printer should be able to print cards. Is there anyone available who can actually help me troubleshoot? I feel like all you are doing is guessing. This post string has not been helpful at all.

[8lives]

Please call HP technical support at 800-474-6836 for more options.

[trish_51]

Really?  A recording that says go back to the same website I'm already using?