-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- Print problem

Create an account on the HP Community to personalize your profile and ask a question

05-21-2017 07:31 AM
Print Doctor highlights DRIVER CHECK.
Instructs to unplug USB, click Uninstall and correct Windows 7 driver will be installed.
Nothing happens when I do this.
Any suggestions?
Thanks,
Kaye Snyder
05-21-2017 07:37 AM
Install the software manually yourself here on the HP web site.
Type:
Driver-Product Installation Software
Version:
13.0.0
Operating systems:
Windows 7 (64-bit)
Release date:
Sep 3, 2014
File name:
(293.5 MB)
Description:
The Full Feature Software and driver solution is the complete software solution intended for users who want more than just a basic drivers.
If you only want the drivers (without the Full Software Suite), it is available as a separate download named "HP Officejet Basic Print and Scan Driver".
Fix and enhancements:
