Printer HP Photosmart C5280 All in One - scanner - windows 11

[AnnaL2]

Hi, I have perfectly fine working printer HP (HP Photosmart C5280 All-in-One) and I just bought new HP laptop model 15s-fq4553sa with installed Windows 11. There is no software for that printer and this system. After some time I managed to install this printer manually in laptop's settings so it's visible as a printing device if I want to print something. However there is also scanner which I need to use and I can't fine any HP software which would enable scanning for me.

Of course there is completely no technical support from HP, although there is nothing wrong with my printer, it's in perfect working condition, and they require £21 for advice which I think it's ridiculous. If I knew there is no technical support from HP company I would never buy laptop from the same company. I also can't contact with live agent even if I have still warranty on new laptop, because HP doesn't recognise serial number (however it recognise product number but warranty is displayed as a 'unknown'). I'm very annoyed by that fact because it looks like the only form contact to HP is going to their shop in person, which unfortunately is no nearby me. I would appreciate any advices. Thank you.

Anna

"HP COMMUNITY TEAM NOTE"

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[ferRX · Accepted solution]

Hi @AnnaL2 

,.,.,.,.,.,.

Try the driver download from the next link:

Photosmart C5280 >> Photosmart C5280 – driver software – Windows 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

Best regards, 

ferRX.

[AnnaL2]

Thank you very much for that. I downloaded it (name of the file is a Win 10 so I'm not sure if it's a software for Windows 10 which just work for Windows 11, or it's some other amended software special for Win 11) and it's working fine so I'm very happy with that. Actually if it's for Win 10 which happens to work on version 11 too, I need to say I didn't try before if that would work..🙈 I just saw on HP website that there is no software for Win 11 and didn't try to download for Win 10 and see what happen..

Again I appreciate a lot 😊 Thank you!

[ferRX]

Great, 😊, nice to know everything is working fine !

Happy printing time!

Best regards, 

ferRX.

[AnnaL2]

Hello again 😊 I'm really sorry to ask about that again, I had to do the reset of my laptop because of scammers 😕 and I'm installing all apps again. Could you please upload again this software HP solution centre for windows 11? (previous one was working perfectly).  I'll be very grateful for a link to download it. Thank you very much.

[ferRX]

Hi @AnnaL2 

.- - .-.-.-.--.-.-.--.

Some links are closed after some time and they need to be refreshed. 😊

So, here is now the fresh driver download link:

Photosmart C5280 >> Photosmart C5280 – driver software – Windows 

Note: once you download that driver, you can copy to USB drive so you can keep it for later. 😊

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

Best regards, 

ferRX.

[AnnaL2]

Thank you very much. I downloaded and installed again, and also copied installation file to external hard drive in case if I need to reset my laptop again in a future. I appreciate a lot your help! 😊 

[ferRX]

Great, 😊, Happy printing time!

Best regards, 

ferRX.

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