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HP Recommended
OfficeJet 6700
Microsoft Windows 10 (64-bit)

I very rarely, if ever, print using color, but my color cartridges always run out before the black in cartridge.

 

I use the 933Xl and 932XL cartridges.

 

When I don't use the printer for several days it cycles or does sometehi9ng that gives me a message saying don't open any covers.

 

Does the printer use color even when printing black?  If it does, is there a way to keep it from using color?

1 REPLY 1
HP Recommended

Hi @Geo_X_M

 

Welcome to the HP Forums!

 

This is a wonderful place to converse with the community, get assistance and find tips.

 

I reviewed your post and understand that even when you are printing only black the color cartridges are getting depleted.

 

I’d love to help!

 

I would like to inform you that the color ink is used even to print black. However, you can change the print settings to greyscale and it will use the black ink only.

 

http://hp.care/2ogD4NV

 

Let me know how it goes. Awaiting your reply!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

 

Good day! Take care 🙂

 

Cheers!

The_Fossette
I am an HP Employee

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