I had a message on the screen of my printer. After the update the screen on my printer turned blue it has a picture of the on/off button and this number B89BF84C. I tried shutting my printer down and restarting it, I also unplug the printer and restarted it. Everything I try I still have the blue screen with a picture of the on/off button and the code B89BF84C.
Please help! I work from home and I need to be able to print.