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MRH171
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Printer Keeps Printing Test Page Logo on reverse side of every print job

HP Recommended
HP OfficeJet Pro 8725
Microsoft Windows 10 (64-bit)

Every time I print, my printer Keeps Printing the Test Page Logo on reverse side of every print job. I have cleared the spooler. The only thing I can come up with is something about the composite usb - possible. But there are no Yellow triangles when I look at my control panel.

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ShlomiL
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HP Recommended

Hi,

Does your printer pull back the paper to print on its otehr side or not? as the printer must pull it back to print on its other side and that cannot be done in a single action..

 

Have you removed the paper stack from the tray and ensures it is clear from both sides?

 

Do you print from a specific program when it happens?

 

Do the same occour when printing from another program such as Notepage or Wordpad?



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MRH171
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HP Recommended

 

Have you removed the paper stack from the tray and ensures it is clear from both sides? RESPONSE: YES

 

Do you print from a specific program when it happens? RESPSONES: NO. It happens every time I print

 

Do the same occour when printing from another program such as Notepage or Wordpad? REPSONSE: YES.

 

I have turned the printer off, Unlplugged it and re-installed the printer. It still prints a half logo of the test page on the reverse side every time I print.

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