Printer Offline

[Prenders]

Printer has worked for many months but now Mac says it is offline. Even a hard wire connection does not resolve the issue. Probably down to a Mac upgrade, but what is the HP software response?

Thanks

[A4Apollo]

Hi! @Prenders, Thanks for stopping by HP forums!

I understand that you are getting error message printer offline.

Don't worry I will try to help you out.

Did you make any changes to your printer?

Please try the steps recommended below.

Resetting power to the printer forces the printer to reset stored values in the firmware. A power reset can help when the printer is not accepting communication from the Mac.
Make sure the printer is idle, not making any sounds, before continuing.
With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the printer.
If the printer does not turn on by itself, press the Power button to turn it on.
Try printing again and note what happens.
If the printer prints, you can stop troubleshooting.

Refer this article to further troubleshoot printer offline issues.

Let me know how it goes!

Have a beautiful day ahead! 🙂