Printer Skipping every third line

[retired06]

I am having the same difficulty that phoenixangel had. (1-9-14)

1. HP 4780

2. yes - no skipping of lines by the scanner

3. a new HP 60XL - It worked fine for about 3 weeks. Both the color (which is low) and the black (which is new) skip. I have removed and reinserted the black cartridge twice.

4. Mac

5. one computer is wireless the other is USB

6. It worked fine for about 3 weeks. It started skipping every third line yesterday. I tried a different computer and a different file/program - still skipping

I have followed the troubleshooting steps and also the steps listed in the forum. Printing on best seems to work. I tried draft after getting a good copy with best and it was worse than before. The black skipped more lines.

Thank you for whatever help you can provide.

[Loretta6ix]

yasss thank you, the whole best quality thing worked 🙂

[2allen]

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@BoBoysMom wrote:

I am having the same issue and have been "dealing" with it for weeks.  HELP!!!  I am secretary for a couple of clubs and this is causing me GRIEF!

1. Which model of HP printer do you have?   J4680

2. If your printer has a scanner, are you able to make a copy without it skipping lines? Can scan then print and works fine BUT CAN NOT lay a piece of paper on copier and get a good copy

3. Are you using genuine HP inks? Or perhaps refills, or generic brand ink? HP (cleaned)

4. Are you working with Windows or Mac on your computer? Windows 7

5. How is the printer connected to your computer? Is it USB or wireless? Wireless

6. Does this only happen from one specific program or any program you print from?  Word and word documents that have been converted to pdf

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[sidf]

I don't get any info; it just 'skips'

[Sappony]

llar bill worked for me.   Thanks.d do