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- Printer can't find SSID

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10-12-2013 11:24 AM
This morning, the power on the wall where the router is plugged in went out. I fixed it and was able to get back on the internet. Problem is that the wireless printer is not working. When I go in to reinstall, my SSID network is not showing up in the available choices. And when I go in to manually type it, it can't find it. I'm on the internet. My correct names show up. I even went on to my router page to check those settings. I've uninstalled the printer and reinstalled it. I keep getting the same.
Connectivity on report shows Network Name (SSID) Found.....FAIL
Yet, the networkname is listed on the current configuration part of the report at the bottom.
Report also says that Wireless is ON and is working.
Why is it not showing up?
Solved! Go to Solution.
Accepted Solutions
10-14-2013 04:34 PM
Actually, I just changed the name of the SSID and it showed up.
10-14-2013
01:35 PM
- last edited on
02-24-2017
10:48 AM
by
OscarFuentes
Hi VinceS,
Have you tried resetting the network defaults on your printer? Please let me know the exact product number of your printer so we can begin troubleshooting. Click here to obtain your product number. I look forward to hearing from you soon.
Thanks,
I work on behalf of HP
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