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- HP Community
- Archived Topics
- Printers Archive
- Printer cutting off lines/not printing lines

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05-30-2017 04:21 PM - edited 05-30-2017 04:51 PM
ETA:
I put inline images in my post to show the problem and they don't show up now...I can't even get this post to work right. Effffff. Here are links to images:
https://drive.google.com/file/d/0B_uHkYdr0R2bR0I1X1ZVMjU1QlU/view?usp=sharing
https://drive.google.com/file/d/0B_uHkYdr0R2bbHl1QXNMbVRiRDg/view?usp=sharing
https://drive.google.com/file/d/0B_uHkYdr0R2bSVJDZTRiQThKcWM/view?usp=sharing
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I have searched the site for info on this problem and a lot of info comes up but I haven't been able to fix it. I have run all the diagnostics and cleaning options; I've manually cleaned the cartrige and printer connections, I've checked the ink levels, I've downloded Print and Scan Doctor and run that...and I'm still having the same issue.
I included two of the diagnostic scans and then a sample document at the bottom of my post, what's coming out of the printer is first, then the original word doc. You can see it's both cutting off lines and skipping some altogether.
Of course, I need a printed resume tomorrow and ran into this tonight. Ugh. any help woudl be much appreciated.
05-30-2017 05:51 PM
How is the printer connected?
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
