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KateMills
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Printer cutting off lines/not printing lines

HP Recommended
HP Envy 4520
Microsoft Windows 7 (64-bit)

ETA:

 I put inline images in my post to show the problem and they don't show up now...I can't even get this post to work right. Effffff. Here are links to images:

https://drive.google.com/file/d/0B_uHkYdr0R2bR0I1X1ZVMjU1QlU/view?usp=sharing

https://drive.google.com/file/d/0B_uHkYdr0R2bbHl1QXNMbVRiRDg/view?usp=sharing

https://drive.google.com/file/d/0B_uHkYdr0R2bSVJDZTRiQThKcWM/view?usp=sharing

 

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I have searched the site for info on this problem and a lot of info comes up but I haven't been able to fix it. I have run all the diagnostics and cleaning options; I've manually cleaned the cartrige and printer connections, I've checked the ink levels, I've downloded Print and Scan Doctor and run that...and I'm still having the same issue.

 

I included two of the diagnostic scans and then a sample document at the bottom of my post, what's coming out of the printer is first, then the original word doc. You can see it's both cutting off lines and skipping some altogether. 

 

Of course, I need a printed resume tomorrow and ran into this tonight. Ugh. any help woudl be much appreciated. 

 

Scan0003.jpg

 

Scan0002.jpg

 

printprob.jpg

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8lives
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Message 2 of 2
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HP Recommended

How is the printer connected?

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