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HP Recommended

No, I do not want a more robust printer my two older printers 4500 series and 4700 series never had this problem.  Any printer should be able to copy or print the entire page.  AND I tried this on two different printers. both had the same issue.  When one purchases a printer on expects that it will copy the entire page and not require having an IT person  have to set it up.  I already took it back but I am very disappointed in HP and the non responses I received over the phone.  The last four times I called I waited over an hour and still never got to talk to anyone.

HP Recommended

@Thedap50 

 

Agreed - I am not helping either of us at this point.

I am sorry I cannot help.

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

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Dragon-Fur

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