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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-28-2017 12:05 PM

HP Recommended
Product: HP Photosmart 7520
Operating System: Microsoft Windows 10 (32-bit)

Turned on my HP Photosmart 7520 and massage said: Printer Failure: There is a problem with the printer or ink system.  Turn printer off, then on. If problem persists, contact HP.

 

I turn off printer and back on (three or four times), but same massage pop-up.

I put new ink cartridges in printer, but same massage pop-up............HELP

1 REPLY 1

‎03-29-2017 01:05 PM

HP Recommended

@Deacon77

Welcome to the HP Forums. I would be happy to help you with your HP Photosmart 7520 printer. I understand that you are getting ink system failure issue error with your printer.

  • Reset the printer.
  • Check estimated ink levels.
  • Clean the ink cartridge vents and contacts.
  • Clean the printhead with an automated tool.

Click here to refer the document and perform troubleshooting steps mentioned above to fix this issue.

Let me know how it goes.

I hope it helps and if you feel I have answered your question and concerns,

Please mark this post as a solution accepted and Kudos would also be appreciated.

Cheers.

Sandytechy20
I am an HP Employee

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