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Peajie
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Printer ignoring computer

‎05-12-2017 11:02 PM

HP Recommended
Product: HP Envy 4500 e-All-in-One
Operating System: Microsoft Windows XP (64-bit)

Printer has stopped printing documents although computer says they have been sent  to it. However it still provides Device reports etc when requested from the printer assistant.  I have reinstalled the printer, and checked all settings but can find no cause of the problem. I am not computer literate and becomming extremely frustrated. Can anybody help? Please.

Peaji.

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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

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