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- Printer ignoring computer

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05-12-2017 11:02 PM
Product: HP Envy 4500 e-All-in-One
Operating System: Microsoft Windows XP (64-bit)
Printer has stopped printing documents although computer says they have been sent to it. However it still provides Device reports etc when requested from the printer assistant. I have reinstalled the printer, and checked all settings but can find no cause of the problem. I am not computer literate and becomming extremely frustrated. Can anybody help? Please.
Peaji.

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