Printer ink faded

[Chunkymunky69]

I have replaced both ink catridges with HP originals. I am printing and the only colour that prints is blue. The rest is very faded. I can see that the colour catridge is full and the black has quater left. I have changed my laptop so not sure if that makes a difference. 

[The_Fossette]

Hi @Chunkymunky69

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that you are having print quality issues with your printer.

I’d love to help!

Follow the steps in the article and check if it helps.

http://hp.care/2falp8Z

NOTE: Follow the steps for Windows 8

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!